CPD provider 21190
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September 15, 2017

Part of the nature of the job of the actor is to behave convincingly.  They are required to generate emotions which are authentic to a particular character using the playwrite's words and the director's staging.  They need to respond naturally to those they share the s...

September 14, 2017

Many of us have been there.  You are tired, you're stressed, it's the end of the day - and suddenly a client is winding you up.  You're not even sure if they really ARE winding you up - your empathetic, compassionate mind thinks it's probably just you having a bad day,...

September 11, 2017

Andrew Sturdy (1998) wrote of the “’Consumer Society’…whereby we are all seen as sovereign customers – ‘patients, parents, passengers and pupils are reimagined as ‘customers.’” (du Gay and Salaman, 1992, cited by Sturdy, 1998:27).  This in turn, he argues, prompts empl...

September 8, 2017

When I was at the dog's home choosing a dog I fell in love with a border collie. I previously had a collie, and this one had presented himself at his cage, he brought out his ball and he knew how to sit and lie down on command. We had a fun 20 minutes playing and I put...

June 15, 2017

In the interests of getting along with your Team, it's often good to have a meeting of minds.  This doesn't mean you have to be "forever friends", but if we are all treated  - at least in part - how we respond best, that's a good start.

I've mentioned "Skilled Inco...

November 30, 2016

"I'm always happy to learn - but not necessarily for you to benefit"

I give feedback all the time, it's an integral part of my job. Duly, I have learned the various methods of giving feedback (and tried, tested and disregarded the ones that seem false or downright unhel...

August 9, 2016

“Come to the edge.
We might fall.
Come to the edge.
It's too high!
And they came
And he pushed
And they flew.”

Christopher Logue, CBE

To me, this poem reminds me of the essence of “Coaching” – it is not about teaching, nor being the “safety net”, but be...

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Jack of all trades, master of none... valuing the "Generalist"

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