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June 6, 2019

Communication is only as good as the message that has been received.

I run a workshop on communication, and even after we've covered the various means of communicating, the unconscious signals we might be giving off, and the levels of listening, I'm still unsure how muc...

January 10, 2017

Chris Argryis wrote a very powerful article called "Skilled Incompetence"for the 1986 Harvard Business Review.  You can access an online version HERE.

Within this article he discussed the executive "defensive routines" that managers follow which result in confusion...

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Jack of all trades, master of none... valuing the "Generalist"

July 16, 2019

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